Product Manager - Senior

Job Title: Product Manager - Senior

Location: Toronto

Work Model: Onsite

Duration: 5 months

Extension: 1 Time

Must Haves

• 5+ years of product management experience in IT or digital services
• Knowledge of enterprise architecture, cloud services, APIs, and integration patterns.
• Experience with Microsoft Dynamics 365, Power Platform, Azure, and Dataverse.
• Exceptional stakeholder engagement and relationship management skills.
• Experience with OPS IT project and architectural governance
• Proven experience leading large-scale digital or IT transformation projects of delivering user-centric products in complex environments
• Hands-on experience with Agile delivery, Scrum, and Lean product development and working with cross-functional teams
• Ability to translate business needs into clear, actionable requirements and user stories
• Ability to define and communicate a clear product vision and strategy conducting discovery work

Description / Responsibilities / Skills

Product Strategy & Roadmap

• Define and maintain the product vision, objectives, and roadmap.
• Align product priorities with business goals, strategic objectives, and enterprise direction.
• Identify opportunities for innovation, modernization, and process improvement.
• Develop business cases, value propositions, and product investment recommendations.
• Establish product success measures, KPIs, and outcome-based performance metrics.

Product Delivery & Agile Leadership

• Own and prioritize the product backlog based on business value and strategic objectives.
• Collaborate with Agile delivery teams during planning, backlog refinement, sprint reviews, testing, and releases.
• Support quality assurance, user acceptance testing, and release readiness activities.
• Ensure delivered solutions meet business, operational, security, accessibility, and regulatory requirements.

Technology Leadership & Continuous Improvement

• Evaluate solution options, balancing business value, cost, risk, scalability, and sustainability.
• Monitor product performance, customer feedback, and operational metrics.
• Drive continuous product enhancements and long-term product evolution.
• Support technology modernization initiatives leveraging cloud and enterprise platforms.

Governance, Risk & Compliance

• Lead development and maintenance of project governance artifacts including Project Charters, PCRs, decision records, risk registers, and executive briefing materials.
• Identify, assess, and manage product risks, issues, dependencies, and mitigation strategies.
• Ensure compliance with security, privacy, accessibility, and regulatory requirements.
• Lead or support Privacy Impact Assessments (PIA), Threat Risk Assessments (TRA), Security Risk Assessments, and other governance reviews.
• Maintain governance artifacts, status reporting, financial tracking, and portfolio information within approved tools (e.g., Planview).

Communication & Leadership

• Ability to present complex concepts to executives, business stakeholders, and technical audiences.
• Demonstrated ability to produce high-quality documentation, presentations, and executive briefings.
• Certified Scrum Product Owner (CSPO), Professional Scrum Product Owner (PSPO), PMP, or equivalent certification.

Deliverables

• Project Charters
• Project Change Requests (PCRs)
• Business cases
• Decision records
• Risk registers
• Status reports
• Executive briefing materials
• Privacy Impact Assessments (PIA)
• Threat Risk Assessments (TRA)
• Portfolio information within approved tools (e.g., Planview)

Experience & Skill Set Requirements

Core Skills & Experience (30%)

• Strong product roadmap, vision, and discovery capabilities.
• Demonstrated backlog management, prioritization, and release planning experience.
• Proven track record aligning technology investments with business outcomes.
• Ability to influence stakeholders and manage competing priorities.

Technical Skills & Experience (30%)

• Experience supporting solution modernization initiatives.
• Experience leading or coordinating PIA, TRA, and technology risk management activities.
• Ability to evaluate solution options from business, technical, and operational perspectives.

Communication & Documentation Skills (35%)

• Strong facilitation and workshop leadership abilities.
• Excellent written communication and documentation skills.
• Ability to prepare executive presentations, business cases, roadmaps, and status reports.
• Strong negotiation, conflict-management, and consensus-building skills.

Public Sector Experience (5%)

• Knowledge of OPS Digital Standards, privacy requirements, and cybersecurity practices.
• Experience working in government or broader public sector organizations.