Role overview

Benefits:

Free OrangeTheory Membership
Training & development
Bonus based on performance
Employee discounts

Job Description:
Orangetheory Fitness is more than just a workout - it's a community committed to helping people live healthier, longer lives. At Orangetheory Fitness Barrie, we're looking for an energetic, organized, and people-focused Studio Manager to lead our studio's daily operations.
This is a hands-on leadership role responsible for driving membership growth, delivering an exceptional member experience, developing our Sales Associate team, and ensuring the studio operates efficiently every day.

Key Responsibilities
Sales & Membership Growth

Lead the studio in achieving monthly membership sales and retention goals.
Coach and support Sales Associates to maximize performance.
Conduct prospecting, follow-up, upgrade, referral, and win-back calls.
Monitor studio KPIs using Mindbody Online (MBO) and Orangebook.
Plan and execute community marketing initiatives and local partnerships.
Support social media content and studio promotions.

Studio Operations

Oversee daily studio operations and ensure a seamless member experience.
Manage membership administration including freezes, cancellations, upgrades, downgrades, and billing issues.
Monitor inventory for heart rate monitors, retail, office, and cleaning supplies.
Assist with staff scheduling, payroll preparation, and commission tracking.
Ensure studio cleanliness, organization, and Orangetheory brand standards are consistently maintained.

Leadership & Team Development

Recruit, onboard, train, and mentor Sales Associates.
Schedule and conduct regular coaching conversations and performance reviews.
Lead weekly team huddles and monthly staff meetings.
Foster a positive, accountable, and energetic studio culture.
Address member concerns professionally and support conflict resolution.

Member Experience

Deliver outstanding customer service and build lasting relationships with members.
Ensure every prospective member receives an exceptional first experience.
Monitor member engagement and implement retention initiatives.
Create a welcoming, inclusive environment for members and staff.

Qualifications

2-5 years of leadership experience in fitness, retail, hospitality, or customer service.
Proven ability to motivate teams and achieve sales goals.
Excellent communication, organization, and problem-solving skills.
Comfortable using Microsoft Office and CRM software (Mindbody experience is an asset).
Passion for health, wellness, and community.
Flexible availability, including evenings and weekends.

Compensation

$22.00 per hours (30 hours per week)
Complimentary Orangetheory membership.
Performance-based bonus and incentive opportunities.
Opportunities for professional growth and development.

Why Join Orangetheory Fitness Barrie?
At Orangetheory, you'll have the opportunity to make a meaningful impact every day. You'll lead a passionate team, help members achieve life-changing results, and be part of one of the world's leading fitness brands. If you're a motivated leader who enjoys working with people and thrives in a fast-paced environment, we'd love to hear from you.

Orangetheory Fitness is committed to being an equal employer and a leader in supporting and valuing the diversity of the people, organizations, and communities we serve. Orangetheory Fitness is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment and business decisions at Orangetheory Fitness are based on business needs, job requirements, and individual qualifications, without regard to race, national or ethnic origin, color, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability or any other status protected by the laws or regulations in the locations where we operate.