Salary
$24.87 / hr
Location
The Forks, MB
The Forks, Manitoba R3L 0A1
Posted
Sep 19, 2026
The Link · The Forks, Manitoba
Salary
$24.87 / hr
Location
The Forks, MB
The Forks, Manitoba R3L 0A1
Posted
Sep 19, 2026
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System Navigator - Youth Hub
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About The Link: Youth and Family Supports
For more than 90 years, The Link has helped youth and families on a journey to healing, hope and better lives. The organization is dedicated to walking alongside children, youth, and families as an inclusive community, strengthening and empowering a sense of being, pride, and purpose. With over 15 diverse programs, The Link has a community of caring staff that work together to provide support through a 24-hour crisis line, youth resource centers, emergency shelters, mobile crisis teams, specialized foster care, healing homes, job readiness supports, and Skills4Life. With a strong foundation within the community and a focus on connection, unity, and compassion, the organization provides a vital link for youth and families in the province of Manitoba
About the Opportunity
The Youth Hub System Navigator will work collaboratively with the System Navigation Team (SNT) to support youths between the ages of 12 to 25 who are unhoused or at risk of becoming unhoused and are struggling to overcome systemic barriers. They will be responsible in helping the youths identify their needs, support/facilitate connection to appropriate and meaningful resources, supports, and services, and provide support and advocacy in systems including but not limited to EIA, housing, identification, mental health, CLDS and CFS.
Duties and responsibilities are informed by Indigenous ways of knowing and being, and grounded in the importance of culture, ceremony, and community. Additionally, the System Navigator understands and works within trauma-informed, resiliency, harm-reduction and person-centered frameworks. Duties may be performed alone, or within a team environment. System Navigators ensure youth safety, choice, and control in this role.
PRIMARY RESPONSIBILITIES: Reporting to the Program
Manager of The Hub, the duties and responsibilities of the System Navigator include, but are not limited to:
Youth Care:
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Supporting youth attending the
drop-in for supports and services.
·
Developing trusting relationships
with youth to ensure both that the youth is in control and active in their
future planning, as well as services received meet their identified needs.
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Help connect youth to community
resources (formal and informal supports) to meet the needs they have identified
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Facilitate HUB recreational
activities as well as life skills workshops weekly
·
Support youth plans and HUB
programming in conjunction with the System Navigation team, Case Manager and
Program Coordinator.
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Maintain up-to-date knowledge and
information on a wide variety of systems that intersect for our youth,
including but not limited to: CFS, EIA, CLDS, mental health, housing and harm
reduction. Develop and maintain close working relationships with resources and
service providers working in these areas.
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Engage youth and manage dynamics
in the drop-in, including providing de-escalation and crisis support
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Prepare and maintain accurate and
timely records and reports, as per program requirements
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This position will be required to
work flexible hours which may include evenings and weekends to meet the needs
of the youth.
·
Travel within city limits based on
program needs and as directed by the manager
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Other duties as assigned.
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Experience
· · 2 years Post-secondary
education in youth care or a combination of education, work experience and
lived experience may be considered
·
Experience
in a supervisory role would be considered an asset.
·
Coaching,
guiding and mentoring
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Passionate
about improving outcomes for youth
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Well-developed
relationship building and interpersonal skills
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Ability
to problem-solve, multi-task, and prioritize
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Has
worked within trauma-informed, harm-reduction and person-centered frameworks
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Strong relationship building
skills and experience in de-escalation
·
Experience working with youth
navigating complex systems and barriers
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Knowledge of trauma and
resilience informed care
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Excellent communication and
interpersonal skills
·
Knowledge of Indigenous
customs, traditions, and beliefs will be considered an asset
·
Experience responding to
youth and adult crises, substance use, and mental health.
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Knowledge of and experience
with a wide variety of youth and adult systems and resources including CFS,
EIA, social service systems, mental health systems, substance use/harm
reduction, housing, medical, etc.
Education (Degree/Diploma/Certificate)
·
Completion
of grade 12 or GED
·
Post-secondary
education in social services is an asset
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A
combination of education and experience may be considered
Conditions of Employment
·
ASIST
Certificate (Applied Suicide Intervention Skills Training) preferred or willing
to obtain;
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NVCI
Certificate (Non-Violent Crisis Intervention Training) preferred or willing to
obtain;
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Emergency
First Aid and CPR Level C, or willingness to obtain;
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Mental Health First Aid &
Safe Talk will be considered an asset
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Satisfactory
Criminal Record Check with Vulnerable Sector Search, a clear Child Abuse
Registry check with acceptable Prior Contact checks, and a clear Adult Abuse
Registry check, all done within the last 3 months;
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Valid
Manitoba 5F driver’s license and acceptable driver’s abstract (subject to
approval).
Accommodations
are available for applicants with disabilities upon request. If you are
contacted by The Link regarding a job opportunity, please know that you are
welcome to request accommodation at any point in the process. All information
received regarding accommodations will be kept confidential.
Position status:
Full-Time – 80 hours biweekly
Union: No
Posting End Date: Open
until filled
Site: The Link: Youth and Family
Supports
Work Location:175 Mayfair Avenue
Salary Range: $24.87 per hour
To apply to this opportunity, please visit https://thelinkmb.easyapply.co/
Please visit our careers page to see more job opportunities.