Role overview

Job Title: Casual Dining Supervisor
Location: North Vancouver
Department: Casual Dining
Reports to: Casual Dining Manager
Role Status: Full Time / Seasonal / Hourly
ABOUT US
As Vancouver’s premier attraction we offer truly rewarding and memorable experiences! Our team members get to work in a challenging and cooperative environment where everyone comes together to create memories of a lifetime. We offer a professional atmosphere, fantastic growth opportunities, unlimited outdoor recreation, an inspiring setting, and many unique employee privileges. We are seeking new team members who embody our core values that focuses on people, connection, growth and challenge. We foster a work environment where diversity is valued, quality of life is enhanced, and individual aspirations are fulfilled. Applicants who thrive in a positive environment where service excellence is top priority are encouraged to apply.
JOB SUMMARY
We are looking to recruit an enthusiastic supervisor to support staff in providing exceptional and memorable dining experiences for our guests, and assist management with overseeing the Front of House operations. The supervisor will maintain a positive and respectful relationship with team members, engage with guests in a professional, dignified manner, and assist management with potential service and product issues before they arise.
ESSENTIAL JOB FUNCTIONS

Ensuring guests are enthusiastically satisfied with their experience consistently
Maintaining and being accountable for quality outlet operations including organizing work throughout outlets, assisting in outlets scheduling and adjusting staffing to meet business needs
Coaching new hires, acting as a role model and providing training to new employees
Following health, safety and sanitation guidelines for all products
Performing and supervising others in cleaning and operational tasks
Following and demonstrating standards for merchandising, stocking, rotation and storing of products
Contributing to department goals for increasing sales and improving profits
Assisting with accounting and banking responsibilities
Recording and being accountable for outlet funds while running a shift, ensuring all cash handling and cash register functions are accurate
Ensuring materials, supplies and merchandise are ordered and stocked, communicating new product information to employees
Other duties as required

SUPERVISORY RESPONSIBILITIES
This position provides direct supervision to the Casual Dining Team Members.
REQUIRED QUALIFICATIONS AND ABILITIES

Successful completion of Secondary School
Must have Food Safe Level 1
Must have Serving It Right certificate before employment begins
Applicants must be the legal age for serving alcohol in British Columbia (19 years old)
Previous experience supervising staff in a quick service restaurant environment or tourism industry preferred
Experience handling cash and supervising cash out procedures
Strong Microsoft Office & business communication skills required
Ability to work flexible hours
Successful applicants must complete a Criminal Record check once offered the position, prior to the start date (19 years of age or over only, Grouse Mountain will assist you with the process)>

WORKING CONDITIONS
Hours of Operation are weather dependant. Due to the nature of the business, this position requires flexibility in terms of your work schedule. A variety of work schedules may include a variety of start times, including shifts on weekends and statutory holidays. Shifts require standing for long periods of time, lifting, twisting, and other forms of manual tasks.
COMPENSATION AND BENEFITS
$21.41 to $25.05/hour
All positions are eligible for the following benefits and perks:

Free Seasonal Access Pass
Discounts at the resort’s restaurants, retail, and rental outlets
Referral Bonus Program
Public Transit subsidies
Free or discounted lift tickets at many other resorts (winter/summer)
Access to free Employee and Family Assistance Program
Excellent training and professional development
Northland Properties friends and family discounts program including hotels, restaurants and recreation

Full-time, year-round positions are also eligible for these:

Health Insurance, Medical Insurance, Dental Insurance and Vision Insurance plans
RRSP matching after 6 months of service
Free access pass for dependants

DISCLAIMER
The prior statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
EQUAL OPPORTUNITY EMPLOYER
Northland Properties is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.