Program Coordinator

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Program Coordinator

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Salary:$53,000-$58,000 per year

Hours:37.5 hours per week, Monday to Friday with some evenings and weekends

Employment Type and Location:Full time, Permanent, Lower Mainland (hybrid-remote)

Position Description

Reporting to the Director of Programs, the Program Coordinator oversees the planning, implementation, management, and evaluation of CAN programs in the Lower Mainland. They are responsible for identifying and fostering relationships with various community partners, advising on the strategic priorities and community needs in the area, representing CAN in the community when needed, and supporting the hiring, training, and supervision of program staff, among other various tasks.

The ideal candidate is passionate,
and values driven, with a focus on best practices in both autism support and
delivery of sport/recreation programs for children. The Program Coordinator
must be flexible and able to adapt to the needs of programs on a regular basis. Some program visits on evenings and weekends are required. They also must thrive working independently and with minimal oversight, while also maintaining a team-oriented approach to their work.

Key Functions

Program Coordination and Oversight

• Oversee the

day-to-day operations and activities of assigned sport and recreation programs,
including program development, implementation, and evaluation.

• Manage and monitor

an assigned annual budget.

• Plan

seasonal program schedules based on CAN’s budget and strategic priorities.

• Book and

be the primary contact for facilities that host CAN programs.

• Visit

programs to support staff, interact with members and ensure quality control (use
of support strategies, safety, caregiver communication, etc.)

• Work

closely with other departments and meet deadlines to provide program details for
promotional material, program guides, annual reports, and social media posts.

• Assist

with the planning, staffing and execution of events related to assigned programs
and facilities.

• Collaborate with

other Coordinators and departments to evaluate programs seasonally to identify
delivery gaps, program challenges and curriculum needs.

• Maintain program

records and develop policies and procedures to support positive and safe
program delivery.

Staff and Volunteer Management and Training

• Supervise and provide

leadership and support to CAN program staff and volunteers to ensure they are
following CAN policies and procedures and delivering CAN programs to the
highest standard

• Determine the number of

staff and volunteers needed for programs

• Support HR to fill

vacancies by conducting interviews and identifying high-performing staff
with necessary experience, skills, and education

• Support the Training

department to ensure that mandatory training requirements are successfully
completed by all staff seasonally

• Deliver regular trainings

to new and returning staff in support of the Training department

• Act as primary contact and

support for Onsite Supervisors; assist in navigating CAN processes, sensitive
member conversations and opportunities for mentorship and professional
growth

• Collaborate with HR

department to manage staff performance issues and address concerns
regarding policies, procedures and expectations of program staff and
volunteers

• Support HR and Training

departments to identify skill and knowledge gaps in staff and volunteers
and make recommendations for training

• Lead seasonal program staff

placement process and determine staffing needs based on CAN program
guidelines

• Support Onsite Supervisors

to provide support and performance feedback on a regular basis to program
staff and volunteers

Community Partnerships and Training

• Build and maintain

community partnerships to support CAN programs

• Deliver training to community partners affiliated with assigned programs
• Be an ambassador for the organization by attending CAN programs and representing CAN at community events, as needed
• Develop and maintain meaningful relationships with program partners, including facilities, like-minded organizations, government, donors, families, and program facilitators

Administration & Other Duties

• Participate and represent CAN at events (e.g., major events, fundraising), as

needed

• Contribute as a member of the CAN Programs team

to additional projects and activities, as required

• Attend regular in-person and teleconference

meetings including weekly check-in meetings with Director and other department leads, and bi-weekly
all-staff meetings, as well as some annual in-person events in Vancouver

Qualifications & Experience

• Degree,

diploma or certificate in a relevant discipline preferred (such as
education, exercise science, recreation therapy, psychology, special
education, kinesiology, and other similar fields)

• Previous experience in sport and recreation program

coordination preferred

• Experience with supporting Autistic

individuals and knowledge of behaviour support strategies strongly
preferred

• Experience working in CAN programs an asset
• Valid BC Driver’s license; personal vehicle an

asset

• Knowledge of and existing

connections with organizations and facilities in the region an asset

Knowledge, Skills & Abilities

• Believes in the value of

the work we do at CAN; passionate about the cause

• Excellent organization,

planning and project management skills

• Strong time management and

prioritizing capabilities

• Ability to track and

deliver on multiple overlapping deadlines

• Proficient in MS Office

(Word, Excel, Outlook) and able to learn other software systems

• Excellent oral &

written communication skills

• Strong interpersonal skills

necessary to interact comfortably and effectively with members,
volunteers, staff, partners, and supporters

• Strong leadership skills to

motivate and mentor program staff, and resolve interpersonal conflict and
performance issues

• Intrinsically motivated,

passionate, and self-directed

• Interest in sports and

recreation

• Team player, willing to

collaborate

• Ability to remain flexible

and adaptable in an ever-changing environment

We value diversity in the workplace.

We welcome applicants from all qualified candidates, including Indigenous peoples, individuals of all genders and sexual orientation, race, ethnic origin, disability, age, and religion.

Applications for this position will close August 7th.

Please visit our careers page to see more job opportunities.