Inside Sales Representative | Customer Service

Inside Sales Rep | Customer Service

Company: Invictus Northwest Group
Location: Maple Ridge, BC (In-Office)
Employment Type: Full-Time

About Invictus Northwest Group

Invictus Northwest Group is a Commercial & Residential Infrastructure Services Platform operating across British Columbia, Washington, and Oregon.

We specialize in:

• Snow & Ice Management
• Asphalt & Concrete Services
• Drain & Infrastructure Solutions
• Tree Root Mitigation

We are focused on growth, marketing innovation, and outbound lead generation systems to support our expanding service footprint.

Position Overview

We are hiring an Inside Sales Representative to support outbound lead generation and AI-driven sales systems.

Key Responsibilities

• Build and manage targeted prospect lists
• Prospect and qualify new customers through outbound calls
• Use AI tools and lead platforms to source and validate contacts
• Conduct market research to identify new business opportunities and potential clients
• Refine and improve sales scripts to effectively pitch services
• Organize and manage all communication with leads, ensuring timely and relevant responses
• Collaborate with marketing to align strategies and enhance product visibility

Ideal Candidate Profile

• Minimum 2 years of experience in B2B sales, ideally within construction, facilities, real estate, or related trades
• Exceptional communication and interpersonal skills
• Is proactive and comfortable with outbound calls
• Ability to manage multiple tasks, prioritize effectively and meet deadlines
• Effective follow-up skills

Technical Experience

• HubSpot or other CRM platforms
• AI outreach platforms
• Lead generation tools and list building
• MS Office or Google WorkSpace, including Excel / Google Sheets

Why Join Invictus

• Be part of a fast-growing, modern infrastructure services company
• Work with AI-driven marketing and outreach systems
• Help drive new business and expansion across multiple regions
• Growth opportunity into senior sales or marketing roles

Company DescriptionInvictus Northwest Group is a certified leader in snow, ice, concrete, and paving services across the Pacific Northwest. From precision snow removal and anti-icing to expert asphalt and concrete work, we keep communities safe, accessible, and built to last all year long. With a reputation for reliability, innovation, and grit, we take pride in delivering high-quality results—no matter the season.

Why join us?
You’ll be part of a respected, mission-driven team where your work makes a real impact. At Invictus, we value hard work, growth, and the people behind the plow.Company DescriptionInvictus Northwest Group is a certified leader in snow, ice, concrete, and paving services across the Pacific Northwest. From precision snow removal and anti-icing to expert asphalt and concrete work, we keep communities safe, accessible, and built to last all year long. With a reputation for reliability, innovation, and grit, we take pride in delivering high-quality results—no matter the season.\r\n\r\nWhy join us?\r\nYou’ll be part of a respected, mission-driven team where your work makes a real impact. At Invictus, we value hard work, growth, and the people behind the plow.