Role overview

Description

This role is responsible for coordinating transportation operations from start to finish, understanding production needs, aligning the right equipment, dispatching loads, and ensuring accurate billing. The ideal candidate has strong logistics knowledge, and thrives in a fast-paced, customer-focused environment.

Salary range: $61,000 - $85,500

Responsibilities

Coordinate daily shipping requirements, matching production needs with appropriate equipment
Manage maintenance and availability of the fleet
Build and maintain strong customer relationship
Assess site conditions and equipment space requirements through regular site visits
Recruit, onboard, and maintain relationships with carriers, drivers, and owner-operators to support capacity needs
Optimize equipment and carrier availability to maximize load coverage and efficiency
Monitor compliance of drivers and carriers, ensuring qualifications and documentation are current

Coordinate, schedule, and dispatch loads to both company assets and third-party carriers

Track shipments in real time, proactively resolving any operational issues or delays
Ensure accurate and timely data entry into systems for billing and payroll purposes
Manage billing processes, including invoice creation and discrepancy resolution
Respond quickly to emergencies or customer concerns, ensuring minimal disruption to operations
Prepare and analyze reports on key performance indicators (KPIs) and operational metrics
Identify and participate in continuous improvement initiatives to enhance operational efficiency

Qualifications

Post-secondary education in Business, Logistics, Supply Chain, or related field
3–5 years of experience in transportation, logistics, or operations coordination
Strong knowledge of flatbed equipment and road weight regulations is required
Experience working with carriers, owner-operators, and fleet operations
Proficiency in transportation management systems and Microsoft Office
Strong attention to detail and accuracy
Problem-solving mindset with the ability to react quickly under pressure
Customer-focused with a commitment to service excellenceAbility to multitask and manage competing priorities