Role overview

Are you a digital-content professional who is passionate about connecting with supporting the community to create, share, discover, and celebrate Indigenous stories? Are you motivated by working to improve indigenous data sovereignty and user experiences with web-content sharing platforms? Edmonton Public Library is looking for a confident and dynamic Voices of the Land Coordinator to advance provincial Indigenous Digital Storytelling Initiatives. This platform was designed as a safe-keeping place and is the culmination of collaboration with Elders, Knowledge Keepers, and community members.

As a member of our collaborative Collection Management & Access team, you will support the continuous improvement and day-to-day administration of the https\://voicesoftheland.org/ digital content platform, focusing on the end-user experience. You will also support EPL’s digitization efforts and provide support to customers in accessing and troubleshooting EPL’s online resources.

The successful candidate will have strong connection to Indigenous communities in Alberta and be a training ambassador who effectively facilitates platform user training sessions for members of Indigenous communities and library staff across Alberta. You will mentor and support participants in sharing their stories and using the platform effectively.

As the ideal candidate, you will have a strong customer service approach, experience working with and consulting diverse communities and demonstrated superior communication, presentation and collaboration skills.

Related degree or diploma from a recognized post-secondary institution (equivalencies may be considered). Certificate in digital media production or equivalent is required.
A minimum of three years of related experience is required. Experience in a large public sector, institutional or commercial organization is an asset.
Demonstrated experience or coursework on training people to use technology is required.
An understanding of local Indigenous communities including Indigenous perspectives, histories, traditions, and protocols.
Access to a vehicle and a valid Alberta operator's license is required. The Private Vehicle Use - Library Business (A-1035) will apply to those who use their personal vehicle for this position.

What do you need to bring to this position?

A strong customer service orientation.
The ability to develop and deliver effective training programs for staff and customers.
The ability to work effectively with customers of all age levels and backgrounds; recognizing the needs of users from a wide variety of cultural, economic, social, and educational backgrounds.
The ability to work effectively in diverse community settings is required.
Effective project management skills.
The capacity to readily adapt to shifting priorities and new service directions.
Ability to convey complex and technical information in clear and jargon-free language to staff at all levels.
The ability to work effectively both independently and in a team environment.
Proficiency with personal computers, Microsoft Office applications, mobile devices, and other web-based platforms and service applications.
A commitment to uphold the Canadian Federation of Library Associations position statements on Intellectual Freedom and Diversity and Inclusion.

Special Requirements/Notes:

Satisfactory background screening is required for this position, which includes a Criminal Record Check/Police Information Check.
This position will travel as needed throughout the province.

Who we are:
The secret ingredient for making EPL a magical place is no secret at all; in fact, it's very simple\: We share. We share stories, ideas and experiences. We share with our customers, our communities, and ourselves. We are Edmonton's largest lender of all manner of information and entertainment.

Pay Band\:
$37.50 - $47.87 per hour*
*Approximately $68,521 - $87,471 per annum based on a 35 hour work week.
Shift differential may apply in accordance with the terms and conditions of the CSU 52 Collective Agreement.

To apply\:
Please submit a resume and a cover letter that outlines the reasons why you are interested in working for the Edmonton Public Library and how your education, experience and abilities make you a strong candidate for this career opportunity.

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