Automotive Service Technician

• Location: 1035 Wharncliffe Street S., London, ON N6L 1J9 Canada
• Work location: On site
• Salary: $36.00 hourly / 40 hours per week
• Terms of employment: Permanent employment, Full time
• Morning, Day, Weekend
• Starts as soon as possible
• Benefits: Health benefits, Financial benefits
• 1 vacancy

Overview

Languages

English

Education

• Other trades certificate or diploma

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Garage

Responsibilities
Tasks

· Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards

· Diagnoses cause of malfunctions and performs repair

· Communicates with parts department to obtain needed parts

· Saves and tags parts of the job if under warranty or if requested by the customer

· Examines assigned vehicle to determine if further safety or service work is required or recommended

· Communicates with service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time

· Documents all work performed and recommended on the repair order including diagnostic trouble codes and cause and correction

· Road tests vehicles when required and references job aid forms to qualify complaint

· Participates in manufacturer-sponsored training programs, schools, and events

· Keeps abreast of manufacturer technical bulletins

· Supervises work of any apprentice technicians as assigned

· Reports machinery defects or malfunctions to supervisor

· Completing quality technician videos and pictures in Xtime or equivalent platform

· Maintaining min efficiency of 120% as per (NADA) National Automotive Dealer Association

· Reviewing manufacturer’s recall bulletins and ensuring that all steps are followed as per the guidelines set forth by the manufacturer

· Ensure that you are achieving all Xtime KPI’s as directed by the management team

· Accurate clocking in and out of all jobs

· Ensures that customers' cars are kept clean

· Notify service advisor immediately of anything that has happened to change the appearance or condition of the vehicle

· Keeps shop area neat and clean as well as tech benches and workspace

· Maintains and is accountable for all dealership-owned special tools and manuals. Returns them to the proper place and in the same condition as they were received

· Operates all tools and equipment in a safe manner

· Reports any safety issues immediately to management

· Complete all manufacturer training within the set time lines

· Complete all training assigned by head office

· Other tasks as assigned

Credentials
Certificates, licences, memberships, and courses

• Automotive Service Technician Trade Certification

Additional information
Transportation/travel information

• Valid driver's licence

Work conditions and physical capabilities

• Fast-paced environment
• Attention to detail
• Standing for extended periods

Personal suitability

• Accurate
• Client focus
• Dependability
• Excellent oral communication
• Flexibility
• Judgement
• Reliability
• Team player
• Punctuality

Benefits
Health benefits

• Dental plan
• Health care plan
• Vision care benefits

Financial benefits

• Life insurance

Who can apply for this job?

You can apply if you are:

• a Canadian citizen
• a permanent resident of Canada

Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.

How to apply
By email

abutler@rafihautogroup.com

What might be required by the employer later in the hiring process:

• Proof of the requested certifications