Role overview

This is a remote position.
We are recruiting on behalf of a confidential client in the mortgage brokerage industry.
About Our Client:Our client is a growing mortgage brokerage based in Toronto, Ontario, with a consistent and growing volume of active files. The team operates in a high-volume, fast-paced environment, focused on delivering well-structured mortgage solutions while maintaining strong compliance and clear communication between agents and lenders.

With established systems and steady deal flow, this role offers the opportunity to gain exposure to a wide range of files while working closely with an experienced team.

The Role: The Mortgage Underwriter is responsible for reviewing and structuring mortgage applications submitted by agents within the brokerage. This is a hands-on, underwriting role, ideal for someone mid-stage in their career who is comfortable working in a multi-lender environment and managing multiple files at once.

You will play a key role in ensuring files are accurate, complete, and positioned for successful submission and approval. This role is primarily focused on supporting agent-submitted files and working behind the scenes to structure and prepare deals for lender submission, rather than direct client-facing mortgage advising. This role is a full-time permanent and fully remote position.

1. Credit Review & File Structuring

Application Analysis:Review borrower applications, including income documentation, credit bureau, and property details to assess overall file strength and completeness before submission.

Income Assessment:Evaluate various income types including salaried, hourly, and self-employed / declared income using supporting documentation such as bank statements, NOAs, and financials.

Guideline Alignment:Compare application details against lender guidelines to determine suitability and identify potential concerns early in the process.

Deal Structuring:Recommend appropriate lenders and deal structure based on borrower profile, income type, credit strength, and overall risk positioning.

Risk Identification (Early Triage):Identify inconsistencies, missing documentation, or potential “deal killers” early and work with agents to address gaps before submission.

File Readiness: Ensure files are complete, logical, and submission-ready with a clear narrative for the lender.

2. Lender Submission Support & Communication

Agent Collaboration: Work closely with mortgage agents to clarify missing information, confirm details, and guide files toward a clean and complete submission.

Submission Preparation: Support the preparation of lender submissions through platforms such as Velocity or Filogix, ensuring documentation and notes are accurate and aligned.

Lender Communication:Communicate with lenders to confirm requirements, respond to questions, and help move files forward efficiently.

Condition Awareness: Review and interpret lender conditions at a high level, ensuring agents understand requirements and next steps.

File Progression:Proactively follow up on outstanding items to keep files moving and avoid delays.

Clear Communication:Provide concise, accurate, and timely communication to both agents and lenders, ensuring alignment and minimizing back-and-forth.

3. Compliance, KYC & File Quality

FSRA Compliance:Ensure all files are handled in accordance with FSRA regulations and brokerage compliance standards.
KYC (Know Your Client):Support the verification of borrower identity, employment, and financial profile to ensure accuracy and completeness.
AML / FINTRAC Awareness:Maintain awareness of Anti-Money Laundering (AML) requirements and escalate any inconsistencies, red flags, or unusual activity as required.
Document Review & Integrity: Review documentation for consistency, completeness, and authenticity, identifying discrepancies across income, credit, and application details.
Fraud Awareness:Maintain a high level of diligence when reviewing documents to help prevent potential mortgage fraud or misrepresentation.
File Documentation & Audit Readiness:Ensure all notes, documents, and file updates are clearly recorded and organized for internal tracking and potential audit review.
Process Adherence:Follow internal workflows, checklists, and documentation standards to ensure consistency across all files.

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Requirements

1-3 years of mortgage underwriting experience within a brokerage or lender environment
Experience working with multiple lenders in a brokerage setting
Strong knowledge of Canadian mortgage products, lender guidelines, and compliance requirements.
Familiarity with self-employed borrowers, including income review and declaration-based files
Proficiency with Velocity, Filogix, or similar mortgage submission platform
Experience using Google Workspace (Docs, Drive, Gmail) or similar tools
Strong understanding of FINTRAC, AML, and mortgage compliance requirements
High attention to detail with a focus on documentation accuracy and file completeness
Strong communication and active listening skills, particularly when working with agents
Ability to manage multiple files in a fast-paced, high-volume environment
Highly organized, proactive, and solution-oriented