Implementation Business Analyst

We are seeking a customer-facing Implementation Business Analyst to join a mature but expanding energy software company. This is a critical role focused on translating complex business workflows into tailored software configurations.
The Role

• Partner with clients to understand current workflows, identify pain points, and design "to-be" processes.
• Translate complex customer needs into clear functional requirements for the development team to configure.
• Guide customers toward improved operational efficiency by maximizing the value of the platform.
• Lead solution demonstrations and provide training to ensure smooth deployment and long-term adoption.

What You Bring

• 6+ years in a customer-facing implementation or consultant role.
• Strong understanding of business processes, ideally gained through experience with at least one ERP (Finance/Accounting preferred).
• A confident, professional presence in front of clients paired with a humble, collaborative mindset.
• The ability to anticipate obstacles and think critically about tailored solutions.

Why Join?

• Flexible remote workplace with flexible hours. Must be residing in Calgary, AB
• Competitive salary, RRSP match, health benefits, and 3 weeks of vacation to start.
• A collaborative, low-ego, welcoming environment where your input is genuinely valued.