Receptionist-telephone operator

• Work Term: Permanent
• Work Language: French
• Hours: 30 to 40 hours per week
• Education: No degree, certificate or diploma
• Experience: Experience an asset

Work setting

• Private sector
• Veterinary clinic

Tasks

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Obtain and process information required to provide customer service
• Operate switchboard or telephone system
• Record and relay information
• Schedule and confirm appointments
• Send invoices
• Receive and issue payments
• Answer telephone and relay telephone calls and messages
• Provide customer service

Computer and technology knowledge

• Electronic medical records
• Electronic scheduler
• Electronic mail

Security and safety

• Criminal record check
• Child Abuse Registry check

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Attention to detail
• Sitting
• Combination of sitting, standing, walking

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask
• Time management
• Maturity

Employment terms options

• Evening
• Flexible hours
• Morning

Employment terms options

• Day
• Weekend

Health benefits

• Disability benefits
• Health care plan
• Paramedical services coverage

Financial benefits

• Group insurance benefits
• Life insurance

Other benefits

• Free parking available
• Learning/training paid by employer
• Travel insurance