Role overview

Are you passionate about ensuring the safety and security of patients and staff? Do you possess excellent observation skills and the ability to handle critical situations calmly and efficiently? If so, we have an exciting opportunity for you to join our team as a Patrol Guard at our esteemed hospital in Durham region.

We will provide all additional training including Crisis Management, Effective Communications, Management of Resistant Behavior, Mental Health Awareness and additional healthcaretraining. This is a great opportunity for those looking to advance their career in security and law enforcement.

Duties and Responsibilities:

Monitor entry points and control access to the healthcare facility, verifying credentials and authorizing entry for authorized personnel.
Conduct regular patrols of the facility, including interior and exterior areas, to deter unauthorized access and identify potential security threats.
Respond promptly to security incidents, including medical emergencies, disturbances, and safety hazards.
Follow established protocols for emergency situations, such as lockdown procedures or evacuation drills, to ensure the safety of patients and staff.
Interact with patients, visitors, and staff in a calm and respectful manner, resolving conflicts and addressing concerns to maintain a peaceful environment.
Utilize effective de-escalation techniques to manage volatile situations and prevent escalation to violence.
Monitor security cameras, alarm systems, and other surveillance equipment to detect suspicious activity and potential security breaches.
Document all security-related incidents and observations accurately, completing incident reports and notifying appropriate personnel as necessary.
Collaborate with other healthcare staff, including nurses, physicians, and administrative personnel, to address security concerns and coordinate responses to emergencies.
Communicate effectively with external stakeholders, such as law enforcement agencies and emergency responders, to facilitate a coordinated approach to security incidents.

Requirements:

Valid Security Guard License and First Aid/CPR certificate
Strong interpersonal and communication skills, with the ability to interact effectively with diverse individuals in a healthcare environment.
Proven experience as a security guard or in a similar role, preferably in a healthcare or hospital setting.
Excellent observational and problem-solving skills with the ability to remain calm and composed under pressure.
Basic computer skills
Ability to walk/stand 12-hour shifts providing proactive and reactive security patrols and response to incidents.
Ability to complete accurate and detailed report writing, multi-task and work in a fast-paced, demanding environment.
Police Foundations, Community Justice Services or Law Enforcement Diploma would be an asset.
Flexibility to work continental shifts, including weekends, and holidays.

Employee Perks We Offer:

Award winning corporate culture - Canada's Most Admired Corporate Culture 2021!
Opportunities for advancement and professional development
Paid training
Extended Health and Dental benefits for eligible employees

At Securiguard we believe in living and acting by our values: R.E.A.C.H. · Respect · Empathy · Accountability · Courtesy & · Honesty. Our mission, vision, and values enabled us to be a finalist of the 2021 Canadian HR Awards' Excellence in Diversity & Inclusion category. We celebrate people of diverse backgrounds, experiences, abilities, and perspectives, and we believe that diversity enables the company to grow towards a better future. Join us if you believe you can make a difference.
Disclaimer:Our recruitment and selection process does not involve the use of artificial intelligence or automated decision-making systems. All applications are assessed by qualified personnel. Candidates who participate in an interview will be notified of the outcome within 45 days. Only applicants whose qualifications meet current or forecasted business needs will be contacted.
Securiguard Services Ltd. ("Securiguard") is committed to ensuring equal access to and participation in employment for persons with disabilities. Securiguard welcomes and encourages applications from persons with disabilities. Upon request, Securiguard will provide accommodation to a job applicant with a disability during all aspects of its recruitment process. If you require accommodation during this process please email: "HROntario@securiguard.com"
"We are a different kind of employer". To learn more about what it is like to work at Securiguard, visit us at our careers page or on Facebook or Instagram.#INDONT