Second Stage Housing Support Worker

Second Stage Housing Support Worker

Northern Society for Domestic Peace (NSDP) is seeking a compassionate and dependable Second Stage Housing Support Worker to join our On Her Way Second Stage Housing program. This position offers 22.5 hours/week with a comprehensive benefit package.

The Resident Support Worker provides practical and emotional support to women and their children as they work toward safety, stability, and independent living. Working as part of a supportive team, this position helps residents identify goals, develop individualized service plans, access community resources, and navigate their transition into and out of second-stage housing.

Key Responsibilities

• Support the screening, intake, orientation, and move-in process for new residents.
• Provide ongoing practical and emotional support to residents and their children.
• Assist residents with individualized goals, service plans, and safety needs.
• Provide advocacy, referrals, and connections to community resources and services.
• Participate in regular one-on-one meetings with residents.
• Assist with information sessions, support groups, celebrations, and community-building activities.
• Support residents in securing independent housing as they transition out of the program.
• Maintain accurate client files, logs, and other program documentation.
• Work collaboratively with NSDP staff and community partners.
• Maintain confidentiality and professional, respectful relationships at all times.

Qualifications

Applicants should have:

• Grade 12 completion.
• A degree in a related field and/or a combination of relevant training and experience in social service delivery.
• Training and/or experience in areas such as crisis management, counselling, safety planning, suicide intervention, and intimate partner violence.
• The ability to build positive relationships and work collaboratively with community organizations and service providers.
• Strong communication, teamwork, organizational, and interpersonal skills.
• A compassionate, respectful, and non-judgmental approach to supporting women and families.

Due to the nature of the services provided and the needs of the women and children served by this program, being a woman is a bona fide occupational requirement of this position. This requirement is made in accordance with the British Columbia Human Rights Code.