Role overview

DWK Enterprises Ltd. dba Oishii Express Japanese Restaurant is looking for a qualified Restaurant Manager.

Plan, organize, manage and evaluate the day-to-day operations of the restaurant.
Supervise and coordinate restaurant staff, including cooks, servers, kitchen helpers and other team members.
Prepare staff schedules, assign duties and monitor employee performance.
Recruit, train and guide new employees in restaurant procedures, food safety, customer service and company standards.
Maintain high standards of food quality, service, cleanliness, sanitation and workplace safety.
Respond to customer questions, concerns, complaints and special requests in a professional manner.
Monitor inventory and arrange orders for food ingredients, beverages, supplies and equipment.
Control food costs, labour costs and other operating expenses to support efficient business operations.
Keep records of sales, inventory, staff schedules, supplier orders and daily restaurant activities.
Ensure the restaurant complies with health, safety, sanitation and food handling regulations.
Assist with menu updates, pricing, promotions and strategies to increase sales.
Work closely with the owner and management team to improve customer satisfaction, staff productivity and overall restaurant performance.

Education: High School
Experience: 2-5 years
Experience in Japanese restaurant operations is considered an asset.
Strong leadership, communication, problem-solving and customer service skills are required.
Ability to supervise staff and manage restaurant operations in a fast-paced environment is required.
Knowledge of food safety procedures, inventory control and restaurant cost management is an asset.
Must be reliable, organized and able to work flexible shifts, including weekends and holidays if required.