Role overview

DescriptionAt Reimagined Parking, we believe great people drive great results. That’s why we prioritize our teams, champion a positive culture, and relentlessly pursue excellence.

The Parking Enforcement Patroller is responsible for monitoring and enforcing parking regulations across assigned areas using a company vehicle (car or golf cart). This role ensures compliance with parking policies, identifies violations, and supports safe and efficient operations across a broader coverage area.

Key Responsibilities

Patrol assigned areas using a company vehicle (car or golf cart) to observe parking violations across a wide geographic area.
Enforce parking regulations by issuing warnings, citations, or arranging for vehicle towing when necessary.
Identify and address violations such as expired meters, unauthorized parking, improper use of designated spaces, and safety infractions.
Accurately record and enter citation data including time, date, location, and vehicle details (license plate, make, model, color).
Maintain detailed and accurate enforcement logs.
Inspect parking meters, gates, and other equipment for malfunctions or damage.
Report issues such as vandalized signs, faded markings, or safety hazards to management.
Monitor overall conditions across multiple locations or large facilities.
Provide professional and respectful assistance to customers regarding parking rules, citations, and general inquiries.
De-escalate situations when possible and escalate to management when necessary.
Provide traffic control support as needed.
Report accidents, incidents, or safety concerns immediately.
Coordinate with Operations Manager, Shift Supervisor, or security teams when required.

Skills, Knowledge and Expertise

bility to operate a vehicle safely in parking environments
Strong attention to detail and observation skills
Ability to work independently across large areas
Excellent customer service and communication skills
Strong communication and conflict-resolution skills

REQUIREMENTS:

Must be at least 18 years of age
Valid Driving License with good driving record
Must successfully pass a background check, in accordance with company policy and applicable laws
Must be authorized to work in the Canada and able to provide documentation verifying eligibility, as required by law

PHYSICAL DEMANDS:

Ability to sit and operate a vehicle (car or golf cart) for extended periods of time
Ability to enter and exit a vehicle frequently throughout the shift
Ability to walk and stand intermittently to inspect vehicles and issue citations
Ability to bend, reach, and stoop when placing citations or inspecting areas
Ability to work outdoors in varying weather conditions, including heat, rain, humidity, and sun exposure
Ability to visually assess surroundings, read license plates, and identify violations at a distance
Ability to handle light equipment (citation devices, radios, handheld units)
Ability to maintain alertness and awareness while driving and monitoring surroundings

WORKING CONDITIONS:

Combination of driving and outdoor work
Exposure to various weather conditions
Covers larger or multiple parking areas throughout shift

OTHER DUTIES: Please note this job description is not designed to cover or contain an all‐inclusive list of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change at any time with or without notice

Benefits(Full Time or Part Time)

Comprehensive Health Plans:Access top-notch Medical, Dental, and Vision coverage for you and your family.
Life and AD&D:Basic Life and Accidental Death Insurance to secure your future with essential protection for you and additional options for your loved ones.
Short-Term Disability (STD): Income protection when you need time to recover.
Long-Term Disability (LTD): Available based on employee group, offering extended support when life takes a turn.
Employee Assistance Program (EAP): Confidential support for mental health, financial, legal advice, and more for everyone in your home
Registered Retirement Savings Plan (RRSP): Build your future with employer-supported retirement savings (based on employee group).
Paid Vacation:Enjoy well-deserved time off to relax, travel, or spend time with family.

UNION:

If this position is union‑represented, employment terms, benefits, and conditions are governed by the applicable Collective Bargaining Agreement (CBA).