Role overview

Part Time Greeter

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Pfaff BMW, Mississauga, ON L4W 5K3

At Pfaff BMW Mississauga, every customer interaction matters. We're seeking an enthusiastic, personable, and professional Greeter to be the welcoming face of our dealership and help deliver the premium experience our clients expect.

As the first point of contact for customers and guests, you'll play a key role in creating a warm, engaging, and seamless experience while supporting the daily operations of one of Canada's premier BMW dealerships.

If you thrive in a customer-focused environment and enjoy building positive connections with people, we'd love to meet you.

What You'll Do

Welcome customers and visitors with professionalism, warmth, and enthusiasm.
Create a memorable first impression that reflects the BMW and Pfaff brands.
Answer, screen, and direct incoming calls efficiently and courteously.
Provide guests with information regarding dealership departments, products, and services.
Assist with guest check-ins and direct visitors to the appropriate team members.
Handle customer inquiries and concerns professionally and escalate when necessary.
Support administrative and clerical activities to ensure smooth dealership operations.
Maintain a clean, organized, and inviting reception area.
Assist with customer events, promotions, and dealership initiatives.
Support the Sales and Service teams with additional duties as required.

Skills and Qualifications

Minimum 1 year of experience in reception, hospitality, customer service, or a related role.
Exceptional customer service and communication skills.
Professional phone etiquette and strong interpersonal abilities.
Proficiency with Microsoft Office Suite.
Strong organizational and multitasking skills.
Ability to remain composed and efficient in a fast-paced environment.
Experience with CDK, licensing systems, or dealership software is considered an asset.
A positive attitude and a genuine passion for creating outstanding customer experiences.

Why Work For Pfaff?

Competitive Compensation - whether you are working in sales, service, parts, or in a support function, Pfaff offers a competitive compensation package.
Growth Potential– we want to support your success! We provide access to opportunities for growth in both Canada and the U.S.
Stock Purchase Program - Pfaff employees can purchase the Lithia & Driveway stock (NYSE: LAD) at a discount.

Pay: $17.95 per hour

Vacancy: This is an existing vacancy.

We thank all applicants for their interest in Pfaff Automotive Partners – please note due to the volume of applicants, only those selected for an interview will be contacted.

Please note: We do not use artificial intelligence (AI) to screen, assess, or select applicants at any stage of our recruitment process

Pfaff Automotive Partners is an equal opportunity employer and is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your application.